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Course 16 · The governance cadence

Demo 99 · Platform · 4:29 · narrated by
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The quarterly checklist, team activity review, and keeping the workspace healthy.

What this demo covers

Setup is a day. Keeping a workspace healthy is a habit. This last course teaches that habit.

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Chapters

Transcript
A habit, not an event

Setup is a day. Keeping a workspace healthy is a habit. This last course teaches that habit.

Lesson 1 · The quarterly owner checklist

By the end of this lesson you will run the quarterly owner checklist. A well-run workspace needs about an hour a month, on three clocks, weekly, monthly, and the deeper quarterly review.

The workspace, measured

Team activity is where the checklist starts. The verdict at the top says how alive the workspace is this week, active members, page views, the most-adopted feature, and, tellingly, the features nobody has touched yet.

Recent activity

Below it, a per-member table and the recent actions across the workspace, newest first. Read it for two things, who has not started at all, and which features go unused. Those two facts are your adoption plan in miniature, and they tell you where to spend a nudge.

The usage report

When you want the read written for you, generate the usage report. It turns those numbers into an analyst's adoption plan you can act on, rather than a table alone.

Lesson 2 · Adoption, and who needs help

By the end of this lesson you will read adoption and spot who needs help. Adoption is not one number. A member who signs in but touches only one feature is a training opportunity, not a lost cause; a member who has not signed in at all is a different problem. The table separates the two.

Lesson 3 · Workspace hygiene

By the end of this lesson you will keep the roster clean. Hygiene is three kinds of stale, departed members, stale data, and unwatched agents. This page handles the first.

Seats, accounted for

Seats are the first hygiene check. Everyone counts toward the cap, active members, pending invites, and blocked members alike, so revoke an invitation that expired unaccepted and remove anyone who has left. The workspace always keeps at least one active owner.

The order of offboarding

Offboarding is three moves in order. If they are the only other owner, promote a replacement first; the platform refuses to leave a workspace without one. Then remove or block them, signing them out everywhere. Team grants die with the membership.

Let colleagues request to join

Domain capture turns ad hoc requests into a queue you approve, picking each person's role at approval. It is the clean front door for a growing team.

The Level 3 capstone

That is the Level 3 capstone, your workspace governed. Two questions. One, what does an access review store? Two, what signals someone needs help?

Your turn

Now you, put a quarterly review on the calendar, two minutes. That completes the Administrator path. Next, Level 5, renewals and negotiation.